Roof warranty is one sure way to achieve great rapport with customers by building trust and loyalty. It gives the consumers the guarantee against defects and unforeseen circumstances, and assurance that the product functions as advertised within a specified time. It is like saying the product is surely of high quality without saying it explicitly. Roof Warranties often vary depending on the type of material, the supplier, and the coverage, but one thing remains the same: it gives the consumer the peace of mind and guards against circumstances outside their control.
What a Roof Warranty Covers
The inclusions vary depending on the supplier, but the following unforeseen circumstances are usually covered by the warranty:
- Defective Products
As the name suggests, it covers all damages caused by manufacturer defects where materials may show signs of warping, faulty installation, growth of mold and mildew, splitting, cracking, or splintering.
- Workmanship
Damages caused by workmanship issues like improper installation, poor flashing, uneven rooflines, missing or misaligned shingles, inadequate ventilation, unsecured roofs, and seamless finish on roof edges are usually covered by the warranty.
What a Roof Warranty does not Cover
Usually, the warranty includes product defects, negligence, or mishaps on supply and workmanship on the part of the supplier. It therefore excludes the following:
- External Factors
Damages caused by things outside of the manufacturer’s control, including environmental influences, war, and government regulations may not be included in the scope of the warranty.
- 3rd Party Influences
Suppliers provide warranty to guarantee their quality in material and workmanship. This means that damages caused by irresponsible use of the product, failure to comply with standard procedures ascribed by the manufacturer, and intervention of a third party influence, will most likely void your warranty. While DIY installation can work, some roofing systems are more complex, and may need the work of a professional.
- Natural Causes
Damages resulting from perceived variations previously acknowledged by the customer. An ideal example is the color variation that occurs in the product because of acclimatization to its environment. This condition is not usually caused during manufacture, but due to natural causes. Clients are made aware of these expected conditions prior to buying the product. Some products bought on markdown sale with compromised quality are also expected not covered by warranty.
- Lapsed Warranty
Some companies may require the customers to register the warranty to officially put a label on the warranty. Failure to do so and damages submitted after the warranty period has lapsed can therefore void the perks you may get from the supplier.
Benefits of having a Roof Warranty
Having the guarantee of good quality and service will guard you against potential problems and imminent conditions that your roof may face. It protects your investment and ensures that the material and workmanship will be covered in future repairs, saving money significantly. If you are looking to sell the home in the future, having a valid, working warranty will add value and appeal to your home. With good perks from your warranty, you will surely have peace of mind and long term security.
A big purchase the scale of a roof installation or replacement warrants a safekeep that you can rely on. For this reason, consumers are more inclined to trust a supplier that offers favorable warranty. Now that you know about the importance of roof warranties, it is therefore crucial to ask your local supplier about the terms and conditions of your roofing material for more comprehensive information about your rights as a buyer. Aside from saving you a lot in case of unseen adversaries, knowing these terms can also keep you from unknowingly doing something that may void the warranty.
The Decra Roofing Warranty
Decra is known for its lifetime limited warranty, which gives the customers the peace of mind, safety and security to its products. Decra roofs allow warranty transfers, which benefits families who have recently bought a passed-down house and those who want to upsell their home. For such a great warranty coverage, Decra offers no additional charge upon registration. The warranty is a standard in all Decra products, ensuring that each sheet is made with quality workmanship. In areas where tornadoes, hurricanes, and snow storms are common, Decra also offers
Tilcrest Roofing Systems is the official Philippine distributor of trusted global brands like Decra stone coated roofs, Tsuruya Japanese tiles, and Iko Roofing Shingles. You may visit our physical location at Ground floor, Unit No. 105, State Condominium IV, Ortigas Ave. Greenhills, San Juan City or you may reach us through the following contact details:
Send us a message: sales@tilcrest.com.ph
Contact us: +63 919 062 4273 / +63 939 976 1343